FREE SHIPPING ON ORDERS OVER $100

14 Day return policy:

The team at 7Artisan Street takes great care to maintain the quality of the merchandise. 

For any reason if you are unhappy or dissatisfied with the product, we will gladly exchange or refund the merchandise within 14 days of the original delivery date. 

Shipping fee is not refundable.

International Returns:

All international Sales are final

Unfortunately, currently we do not offer exchange or returns on international orders

Prerequisites:

The items must be unused / unwashed and in the same condition as received to be eligible for the return.

Original packing and any accessory should also be returned.

If the item is not returned in its original condition, it will not be approved and will will be sent back to the customers at their cost. 

We do not sell used merchandise.

How to return:

Please use the tab "RETURNS" in the main menu next to ABOUT US.

If you are having issues with navigating the RETURNS page, email us directly at returns@7Artisanstreet.com  with your order details and telling us why do you want to return the merchandise and we will send you instructions to the page.  

For your security, please return item with an insured courier.

Please indicate clear reasons of your return.  Due to the handmade nature of most of our items, read the disclaimers before ordering.  Items for natural variations and imperfections will not be returned.

Final Sale items:

Please note: there is no return or exchange on items in “Sale" and "Special finds”.

Processing:

All requests for return and exchange will be inspected and verified by our team before it is processed.

Returns will be process in approximately 10 days.

Refunds will be credited to the original method of payment within approximately 2 days of processing date.

In the event 7Artisan Street makes an error with the order, exchange will be made with the same product line with no additional shipping charge upon return of the original item. 

Exchange for a different product or new item(s) will be treated as a new order.  Exchange has to be of the same or more value of the original purchase.

7Artisan Street is not responsible for shipping fee or lost returns.